In this policy, "Adonis", "we", "us" and "our" refer to Adonis Men's Grooming Salon. "You" refers to any visitor, customer, account holder, job applicant or other person who interacts with our website or services.
Please read this policy together with any booking, payment, recruitment or service-specific notice presented when we collect your information. By continuing to use the website or submitting information, you acknowledge the practices described here.
1. Scope of this policy
This policy applies to personal information collected through:
- Our website at www.adonis.com.bd and pages operated under this domain.
- Online or telephone appointment booking and service enquiries.
- Customer accounts, online purchases and related support, where available.
- Contact forms, email, telephone, WhatsApp and social media communications.
- Career applications and recruitment processes submitted through our website.
- Feedback, reviews, surveys, promotional activities and customer support.
This policy does not apply to websites, applications or services operated independently by third parties, even when they are linked from our website.
2. Information we collect
Depending on how you interact with Adonis, we may collect the following categories of information.
Name, email address, telephone number, account details and preferred communication method.
Selected service, preferred date and time, branch, staff preference, appointment history and optional comments.
Order details, billing records, payment status, refunds and purchase history. Full card details are normally handled by payment providers rather than stored by us.
Messages, enquiries, complaints, feedback, call notes and correspondence with our team.
CV, employment history, education, skills, portfolio, application answers, availability and other information you provide for a job application.
IP address, browser, device type, operating system, pages viewed, referring page, approximate location, cookies and interaction logs.
Sensitive information
Please do not submit medical, financial, identification or other sensitive information unless it is reasonably required for a service and requested through an appropriate channel. Where you voluntarily provide such information, we will handle it only for the stated purpose and in accordance with applicable law.
3. How we collect information
We may collect information:
- Directly from you when you complete a form, create an account, book, purchase, apply for a job or communicate with us.
- Automatically through cookies, server logs and similar website technologies.
- From service providers that support booking, payment, hosting, analytics, communication, recruitment or customer support.
- From social media platforms when you interact with our official pages or use a social feature, subject to the platform's settings and policies.
- From publicly available sources where reasonably necessary for recruitment, fraud prevention or business administration.
4. How we use your information
We may use personal information to:
- Process, confirm, reschedule and manage appointments.
- Provide grooming services, customer support and requested information.
- Create and manage customer accounts and purchase records.
- Process payments, orders, refunds and related administration.
- Send appointment reminders, service updates and important account notices.
- Respond to questions, feedback, complaints and support requests.
- Assess job applications, contact candidates and manage recruitment records.
- Personalize and improve our website, services, content and customer experience.
- Measure website performance, understand usage and troubleshoot technical problems.
- Protect our systems, customers and business against fraud, misuse and security threats.
- Comply with legal, regulatory, tax, accounting and record-keeping obligations.
- Send offers or marketing communications where you have consented or where otherwise permitted by applicable law.
We use personal information only where we have a reasonable and lawful purpose, such as performing a requested service, obtaining your consent, meeting a legal obligation or pursuing legitimate business interests that do not override your rights.
5. Cookies and analytics
Our website may use cookies, pixels, local storage and similar technologies to remember preferences, keep sessions secure, support booking and shopping features, understand traffic and improve website performance.
Types of cookies we may use
- Essential cookies: Required for core website, security, account, booking or checkout functionality.
- Preference cookies: Remember choices such as language, branch or display preferences.
- Analytics cookies: Help us understand page visits, navigation and website performance.
- Marketing cookies: May support campaign measurement or relevant advertising, where used and permitted.
You can control cookies through your browser settings. Blocking some cookies may affect booking, login, checkout or other website functions. Where a cookie banner is available, you may also manage non-essential cookie preferences through that tool.
6. How we share information
We do not sell your personal information. We may share limited information with:
- Adonis branches, authorized staff and business teams that need the information to serve you.
- Website hosting, maintenance, cloud, email, SMS, booking, payment, analytics, security and customer support providers.
- Delivery, logistics or commerce partners where an online purchase requires fulfilment.
- Recruitment service providers or authorized decision-makers involved in evaluating a job application.
- Professional advisers, auditors, insurers or consultants where reasonably necessary.
- Government, regulatory, law-enforcement or judicial authorities when required by law or necessary to protect rights, safety and security.
- A buyer, investor or successor in connection with a merger, restructuring, financing or transfer of all or part of our business, subject to appropriate confidentiality protections.
Service providers may use information only to perform services for us or as otherwise permitted by their own terms and applicable law.
7. Payments and third-party services
If you make an online payment or use a third-party booking, social, map, messaging or commerce feature, the provider may collect information directly from you. Their handling of that information is governed by their own privacy policy and terms.
We encourage you to review the privacy notices of any third-party service before submitting payment or personal information. Adonis is not responsible for the privacy practices of independently operated third-party platforms.
8. How long we keep information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to provide services, maintain records, resolve disputes, enforce agreements and satisfy legal, accounting or security requirements.
Retention periods may vary by record type. For example, booking and transaction records may be retained for business and accounting purposes, while unsuccessful recruitment records may be kept for a limited period unless you agree to a longer talent-pool retention period. When information is no longer required, we may securely delete, anonymize or aggregate it.
9. Data security
We use reasonable administrative, technical and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, loss or misuse. These safeguards may include access controls, secure hosting, encrypted connections, software updates, backups and staff confidentiality requirements.
No internet transmission or storage system is completely secure. You are responsible for keeping account credentials confidential and for notifying us promptly if you suspect unauthorized use of your account or personal information.
10. Your choices and rights
Subject to applicable law and appropriate identity verification, you may ask us to:
- Confirm whether we hold personal information about you.
- Provide access to certain personal information.
- Correct inaccurate or incomplete information.
- Delete information that is no longer needed or withdraw consent where processing relies on consent.
- Object to or request restriction of certain processing.
- Stop marketing communications at any time.
To unsubscribe from marketing, use the unsubscribe option in the message where available or contact us. Service messages, booking confirmations and legally required notices may still be sent when necessary.
Some requests may be limited where retaining or processing information is required by law, needed to complete a requested service, necessary for security or required to establish, exercise or defend legal claims.
11. Children's information
Some Adonis services may be booked for a child or young person by a parent or legal guardian. A parent or guardian should provide and manage any personal information submitted on behalf of a minor. Children should not create accounts, make bookings or submit personal information without appropriate parental or guardian involvement.
12. International processing
Some service providers may store or process information outside Bangladesh. Where this occurs, we take reasonable steps to use providers that maintain appropriate privacy and security protections and to handle transfers in accordance with applicable requirements.
13. Third-party links and social media
Our website may link to social networks, maps, messaging platforms, payment services or other websites. Clicking a third-party link may allow that party to collect information about you. We do not control those services and recommend reviewing their privacy policies before interacting with them.
14. Changes to this Privacy Policy
We may update this policy to reflect changes in our services, technology, business practices or legal obligations. The revised policy will be posted on this page with an updated effective date. Material changes may also be communicated through the website or another appropriate channel.
15. Contact us
For privacy questions, requests or complaints, contact us using the details below:
Holding 99, Rupayan Golden Age, Road 37, Gulshan Avenue, Dhaka 1212, Bangladesh
Email: contact@adonis.com.bd
Phone: +880 1919-700800
Please include enough information for us to identify the relevant record and understand your request. We may ask for additional verification before disclosing, correcting or deleting personal information.